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Cybersecurity Specialist 2 (GETS)

Information Technology
Technology Authority, Georgia - GTA

Agency Description:

The Georgia Technology Authority (GTA) currently manages the delivery of IT infrastructure services to 89 Executive Branch agencies and managed network services to more than 1,200 state and local government entities. IT infrastructure services encompass mainframes, servers, service desk, end user computing, disaster recovery and security. Managed network services include the state’s wide and local area networks, voice, cable and wiring, and conferencing services.

Both categories of services are provided as shared services through a public-private partnership called the Georgia Enterprise Technology Services (GETS) program. A Multi-sourcing Service Integrator is responsible for coordinating and overseeing the delivery of services by multiple providers. GTA is responsible for service provider oversight and management as well as governance.

Meanwhile, GTA promotes an enterprise approach to technology by establishing statewide IT policies, standards and guidelines based on industry best practices and federal requirements. GTA works closely with the Governor’s Office of Planning and Budget and state agencies to ensure an individual agency’s IT strategy aligns with its overall business strategy and business continuity planning. GTA is involved in managing the state’s portfolio of technology projects to ensure they meet established goals and are completed on schedule and within budget.

Cybersecurity is a critically important concern, and GTA gives particular attention to supporting the development of training for state employees so they understand their role in protecting sensitive information. In compliance with statutory requirements, GTA gathers data from state agencies on an annual basis regarding their IT security programs and IT expenditures. The data are compiled into reports that are useful in guiding state leaders in their decision making.

In addition, GTA is responsible for partner coordination at the Georgia Cyber Center, Located in Augusta, the center is a state-owned facility designed to promote modernization in cybersecurity technology for both the private and public sectors through unique education, training, research, and practical applications. Comprised of two buildings with a total of 332,000 square feet and budgeted at more than $100 million, the center is the single largest investment in a cybersecurity facility by a state government to date. The first of the two buildings, the Hull McKnight Building, opened July 10, 2018, while the second building, the Shaffer MacCartney Building, opened January 10, 2019.

GTA manages the state's official website,, and enterprise web-publishing platform. GeorgiaGov provides information and services from more than 115 state agencies and links to city and county government websites. The enterprise platform supports 82 state agency websites. Both GeorgiaGov and the enterprise platform are carefully designed to ensure friendly navigation, accessibility for users with disabilities, and robust search capabilities.

Through Call Center and Constituent Services, GTA provides constituent services on behalf of the Governor's Office. The Office of Constituent Services is a point of contact for advocates, legislators, and the general public, and its specially trained staff answers questions, addresses complaints, and helps with access to state of Georgia services. In addition, GTA's call center, 1.800.georgia, responds to calls, emails, and chats from users of Georgia's website, It also offers call center services to other state and local government agencies.

GTA and the Department of Community Affairs are leading the Georgia Broadband Initiative, whose goal is to promote and deploy broadband services in unserved areas of the state. Broadband has become essential to business, education, healthcare, agriculture, and overall quality of life, but many rural communities lack high-speed access to the internet. The initiative also involves the Department of Economic Development, the State Properties Commission, and the Department of Transportation.


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GTA is currently seeking a Cybersecurity Specialist 2 – GETS in the Office of Information Security


Job Summary & Responsibilities:


JOB SUMMARY: The GETS - Cybersecurity Specialist 2 reports to the to the Office of Information Security (OIS) under the Georgia Enterprise Technology Services (GETS) Security Program Office Director and is primarily responsible for supporting the GETS Program Office Director in all security, risk, and compliance efforts in collaboration with service tower providers, agencies, and Multi-service Integrator (MSI).This includes cross-functional coordination of the governance and security aspects of work and systems that relate to the delivery operational services.  This position will support and operationalize risk management initiatives and standards that need to be applied to the operating environment. 


The GETS - Cybersecurity Specialist 2, with direction from GETS Security Program Director, coordinates activities relating to the protection, safeguarding and security of responsible assets, employees, ensures that established goals and objectives are accomplished with prescribed priorities, time limitations and with fiscal responsibilities; advises, makes recommendations, assists in the formulation of goals and objectives; designs, implements and monitors security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned by the GETS Security Program Director.


The GETS - Cybersecurity Specialist 2 will be working with the MSI and Service Tower Providers in governing the operations of the Security Event Information Management (SEIM) System and Information Security Operations Center ("ISOC" or "SOC") where enterprise information systems (web sites, applications, databases, data centers and servers, networks, desktops and other endpoints etc.) are monitored, assessed, and defended.


The GETS - Cybersecurity Specialist 2 will be working with the MSI, Service Tower Providers, and other stakeholders in governing and operations of the Security Governance, Risk and Compliance (GRC) solution to provide IT Risk Management, Policy Management, Audit & Compliance Management, Incident Management, Vulnerability Management, etc.


In addition to GETS responsibilities, this position will contribute to other Executive Branch governance activities as required.



  • Manages projects/issues of high complexity that requires in-depth knowledge across multiple technical areas and business segments
  • Ensures the efficient service delivery of GTA and GTA Customers technical environments, including oversight responsibility for the managed services being delivered by service providers and to ensure efficient execution of all IT processes and meeting of service level requirements for the technical environment
  • Coordinates security, risk and compliance services with Service Tower Providers in the development and implementation of programs, initiatives, standards and practices to meet strategic risk management and security goals and objectives
  • Responsible for the evaluation and recommendation of risk and security mitigation strategies, techniques and practices 
  • Monitors, assess and updates the environment to safeguard resources and information assets across the GETS program
  • Assists in the development of work methods and procedures to strengthen security measures and improve effectiveness and increase efficiency of the overall processes
  • Ensures that our Integrator serves as our Enterprise Security Expert in the areas of strategic risk management, Cyber security and risk mitigation.  Responsibilities include, managing, providing direction and oversight of Service Tower Providers and the Integrator
  • Lead the onboarding and offboarding process for the GETS service providers.
  • Responsible for privilege access management activities for the GETS program.


The expected attainments through the Oversight, Integrator, Service Tower Provider dynamic includes:

  • Assists in the development and adoption of the principles, policies standards and procedures of an enterprise information security governance and compliance strategy
  • Represent GETS Security Director in the oversight activities of vendor security management for GETS vendors according to prescribed standards
  • Monitors and maintains GETS Security Messaging queues
  • Provide metrics to management regarding audit performance and findings
  • Drive remediation efforts with Service Tower Provider
  • Assess Service Tower Providers and agencies to help measure and monitor compliance with policies and procedures
  • Assists in internal and external client audits as it relates to IT security and compliance
  • Assist with third-party IT vulnerability assessments
  • Assists in the development and implementation of information security programs relating to risk mitigation, security awareness and education, incident response, network and computer forensics, policy development, risk assessment, vulnerability scanning, trend analysis, certification and accreditation
  • Reviews and provides improvements to existing policies, risk, and security strategies related to information security management
  • Provides guidance to project teams to help them comply with enterprise and IT security policies, industry regulations and best practices
  • Identifies risk areas and implements methods for auditing and resolving non-compliance to information security standards
  • Analyzes business impact and exposure based on emerging security threats, vulnerabilities, and risks
  • Assists in the management of complex security issues, techniques, and implications across multiple environments
  • Supports GETS Security Program Director in all activities related to the planning of information security management strategies, goals, and objectives
  • Analyzes current trends and developments in the statewide environment to recommend strategies, actions and technologies to maintain a competitive advantage for an effective, efficient security posture
  • Assists the Security Director in the planning and implementation of security management in GETS
  • Acts as point of contact to agency customers to provide guidance on information security management issues
  • Serves as subject matter expert in the development of information security awareness information and training
  • Assists GETS Security Program Director in human capital development for the security office
  • Maintains relationships with agency information security and IT personnel, communicates office goals and objectives to internal and external stakeholders, and solicits feedback
  • Performs other duties as assigned.


Core Competencies:

  • Ability to identify and drive decisions by appropriately escalating security issues
  • Ability to assist others to achieve results
  • Ability to adapt and be flexible in a dynamic and complex environment
  • Ability to troubleshoot issues and problems, determining the root cause and identifying a resolution quickly
  • Ability to use situational thinking – utilizing analytical, creative, implicative, strategic and tactical thinking techniques based on the scenario
  • Proficiency in establishing project management processes
  • Strong, oral and written communication skills with ability to understand technology sufficiently to clearly communicate the complexity in simple terms for key stakeholders




GTA Pay Grade: 10

Hiring Salary Range: $68,800 - $82,761.00

(Hiring salary commensurate with education and experience)   

Current Georgia state government employees will be subject to SPB rule provisions.


Additional Information:

EARN MORE THAN A SALARY! In addition to a competitive salary, the Georgia Technology Authority offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account; in addition to telework opportunities depending upon position.


Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.


This position is subject to close at any time once a satisfactory applicant pool has been identified.


This position is unclassified and employment is at-will.

Candidates for this position are subject to a background and credit history check.




Minimum Qualifications: 

Bachelor’s degree in Information Security, Information Assurance, Computer Science, Information Systems, Information Technology, or a related field AND Three (3) years’ experience in information security, cybersecurity regulatory compliance.

**The following will substitute for the degree requirement: Associate’s degree in Computer Science, Information Systems, Information Technology or a related field AND Five (5) year of experience in information security relating to risk management, policies, vulnerability assessments, compliance validation, incident response, electronic forensics, IT security appliances and systems or work experience in the intelligence community.


Preferred Qualifications: 

(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):

  • Five (5) years of information security experience to risk management, policies, vulnerability assessments, compliance validation, incident response, electronic forensics, IT security appliances and systems.
  • Knowledge of the security methodology frameworks such as FISMA/NIST, COBIT, PCI, IRS 1075, CJIS General understanding of risk management framework and methodologies
  • Understanding of Governance, Risk, and Compliance (GRC); Security Operations Center (SOC); Security Information and Event Management (SIEM) systems and automation platforms 
  • Experience in project management a plus

Professional Certification in one or more: CISSP, CISM, GSEC, CISA, CRISC, CGEIT, CAP, CASP+. A master’s degree in Information Security, Information Assurance, Computer Science, Information Systems, or Information Technology will substitute for one certification.


Georgia Technology Authority does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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