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Real Estate
Community Affairs, Georgia Department of - DCA


The Georgia Department of Community Affairs (DCA) is a State agency dedicated to partnering with communities to help create a climate of success for Georgia's families and businesses.  DCA offers a fast paced, challenging, and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player. 



To help build strong, vibrant communities.



For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities.




This position is responsible for performing a variety of duties pertaining to the occupancy, eligibility and on-going operation of assigned housing programs. Maintains a caseload of clients within the Housing Choice Voucher Program, including, but not limited to: Regular, Portability, FSS, Homeownership, VASH, DOJ and PBV. This position requires knowledge of HUD Rules and Regulations, and the DCA Administrative Plan.


Minimum Eligibility Requirements

  • Master's degree in a social services field from an accredited college or university OR Bachelor's degree from an accredited college or university AND One year of related experience OR Associate's degree from an accredited college or university AND Three years of related experience OR Four years of related experience.
  • Excellent organizational skills with the ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Excellent customer service skills with the ability to work well under pressure
  • Strong oral and written communication skills
  • Strong computer skills including Microsoft Office Suite
  • Must have HCV Rent Calculation certification or obtain within 12-months of hire.


Job Duties and Responsibilities

  • Certifies initial eligibility determinations, annual recertifications, move, and interim certifications for program participants.
  • Determines and verifies income, assets, citizenship, medical expenses, and other eligibility requirements. For assigned caseload.
  • Completes subsidy calculations and adjustments for continued participation in the HCV program.
  • Ensure that all files in the caseload conform to HUD and DCA Administrative Plan rules and regulations.
  • Maintains effective communication with participants, property owner/managers to explain regulations and violations and options to resolve violations.
  • Completes Rent Reasonable comparisons to ensure that units do not exceed comparable unit rents.
  • Prepares and submits documents to assist in the finalization of the Housing Assistance Payment (HAP) contract in a timely and accurate manner.
  • Accurately calculates both participant and landlord rent according to rules, regulations, and procedures.
  • Conduct timely review of case files for interim recertifications.
  • Coordinate with the inspections team the need for initial, special, and recertification inspections.
  • Ensure that all required data is entered accurately into the housing software and that all HUD 50058 reports are completed timely for all program participants.
  • May prepare verbal and written correspondence to landlords, participants, and other housing agencies.
  • Prepare a variety of computerized records and reports related to assigned activities.
  • Reviews participant requests and prepares file for review, i.e. program hardship policies, program moves/transfers, and reasonable accommodation requests, to Manager.
  • Participate in monthly file audits.
  • Identify potential instances of fraud, and work with the DCA Compliance office to investigate fraud cases.
  • Ensure that all safety and health rules, standards, and procedures are observed; conduct monthly inspections of work areas and practices to eliminate potential hazardous conditions.
  • Scan information received and purged from files into appropriate computerized client files in a timely manner.
  • Return telephone calls and e-mails within one (1) business day.
  • Maintain a high level of productivity.
  • Ability to work with confidential and sensitive information and issues.
  • Manage several tasks at once, anticipate and identify problems putting forward solutions that are creative, innovative and flexible.
  • Make accurate mathematic calculations.
  • Accurately interpret rules and regulations relating to the Housing Choice Voucher Program; work effectively with people from diverse cultural and ethnic backgrounds; communicate clearly and effectively, orally and in writing; establish and maintain effective working relations with other staff, participants, owners and landlords.
  • Continuously provides excellent customer support.
  • Perform related duties and tasks as assigned.
  • Perform other related duties, as assigned


Working Conditions (travel, hours, environment)

  • This position non-exempt
  • While performing the duties of this job, the employee will work primarily in a climate controlled environment with minimal safety/health hazard potential


Physical/Sensory Requirements

Sedentary Work – Ability to exert 5 - 10 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects.  Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.


Note:  All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities.  Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included.   However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.


This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.


DCA is an Equal Opportunity Employer. If you need an accommodation for an interview, please contact the Human Resources Office at (404) 679-4845


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided.  Selected applicants will be contacted for next steps in the interview process.  Applicants who are not selected will not receive notification.  This position is subject to close at any time once a satisfactory applicant pool has been identified.

Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigations and motor vehicle reports.


Further, this position is a Section 3 Covered Position under the HUD Act of 1968 and individuals who are Section 3 Residents and/or related Business Concerns are encouraged to apply.

Master's degree in a social services field from an accredited college or university OR Bachelor's degree from an accredited college or university AND One year of related experience OR Associate's degree from an accredited college or university AND Three years of related experience OR Four years of related experience.

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