Under general supervision, provides investigative and comprehensive case management for a caseload involving child/adult abuse or neglect. Makes immediate and follow-up actions for at risk clients in need of protective services and/or placement. Works in collaboration with legal system to ensure safety and achieve desired outcomes. Performs initial investigations of protective services referrals to determine the appropriateness of protective services intervention. Makes immediate assessments regarding safety of clients and responds according to established protocol and policies. Maintains required documentation and completes reports. Initiates the legal process for guardianship, protective services, placement and/or adoption. Identifies placement resources for children within the foster care system. Develops case plans that effectively utilize community resources to meet needs of individual custodial client. Coordinates and monitors services, including comprehensive tracking of client's activities. Coordinates and monitors children in out-of-home placements and in-home interventions. Conducts home-visit evaluations for information gathering to be used in assessments. Compiles records and prepares reports; performs follow-up to determine the status of client's case. Collects evidence, interviews witnesses, and prepares necessary reports according to rules and regulations, state and federal laws. Accesses and records client and community resource information