Under general to limited supervision of the Campus Dean for Student Affairs, the Financial Aid Technician is responsible for: performing administrative, clerical, and customer service duties in support of the student financial aid process.  Duties include, but are not limited to the following:

• Greets visitors and answers telephone; disseminates general financial information to students and the general public;
• Provides information regarding the financial aid resources available to students and parents;
• Evaluates financial aid applications and supporting documents for accuracy, clarity and completeness to determine basic eligibility for financial aid;
• Updates appropriate BANNER screens related to document intake process;
• Instructs students in correct procedures for completing forms and applications, special requirements and restrictions, and supporting documentation;
• Analyzes and determines status of applications and forms, referring complex problems to the Financial Aid Specialist and/or Director; and
• Performing other duties as assigned.

Competences

• Knowledge of student financial aid processes and procedures.
• Knowledge of college, state and federal student financial aid programs, regualations and guidelines.
• Knowledge of relevant federal and state regualations.
•  Skill in the operation of computers and job-related software programs.
• Skill in interpersonal relations and in dealing with the public.
• Oral and written communications skills.

Minimum Qualifications

• High school diploma or GED *and* one (1) year of related work experience.

 Preferred Qualifications (in addition to minimum)

• A college diploma or degree an accredited college and university, with emphasis in Business, Accounting, or a related field.
• One year of work experience in education, business, or a financial aid office.
• Preference will be given to applicants with Banner Financial Aid experience, SURFER and/or NSLDS.
• Excellent oral and written communication skills.
• Exceptional customer service skills.  

Salary/Benefits:

Salary is commensurate with education and work experience. Benefits include paid state holidays, annual and sick leave, and the State of Georgia Flexible Benefits package.

Application Deadline:

Position considered open until filled.  Candidates must pass a criminal background check.  Applicants must submit an electronic application through Team Georgia Careers, and attach cover letter and resume (incomplete submissions will not be considered).  Please include your annual salary for each position held.

POSITION CONTINGENT UPON FUNDING AND ALLOCATION OF POSITION.

All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration.

Savannah Technical College is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except those special circumstances permitted or mandated by law). Invitation to Self-Identify  For compliance activities, contact Jasmine Sanders, Title IX and Equity Coordinator, Room A110 or (912) 443-3388, jsanders@savannahtech.edu.  Send written correspondence to Savannah Technical College, Attn:  Jasmine Sanders, 5717 White Bluff Road, Savannah, GA 31405.

STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree.

Candidates may be required to submit a valid Driver’s License, proof of insurability, and/or a driver’s history report for positions involving state travel.

Note: No phone inquiries please. Due to the volume of applications received, we are unable to personally contact each applicant. If we are interested in scheduling an interview, a representative from our college will contact you.