Job Description – Planning List Administrator - Region 3

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is the state agency that focuses solely on policies, programs, and services for people with mental health challenges, substance use disorders, intellectual and developmental disabilities, or any combination of these. As Georgia’s public safety net, DBHDD operates six field offices and five hospitals throughout the state within three program areas: behavioral health, developmental disabilities and hospital services.

The main office for DBHDD is located in downtown Atlanta.

Job Title:  Planning List Administrator Supervisor - Region 3

Pay Grade:  L

Job Description, Responsibilities, Standards, and Qualifications

Oversees and supports Planning List Administrators (PLAs) and State Service Coordinators (SSCs) assigned to a DBHDD Regional Field Office or coverage area in the performance of duties. Ensures that the PLA/SSC team is productive, responsive and provides accurate information to maintain a high level of customer service.

With limited supervision:

• Supervises and plans work of assigned staff to ensure excellent customer service
• Ensures that PLAs are moving individuals forward into services at a rate that will meet performance goals while maintaining a person-centered approach that meets individual needs
• Ensures that SSC:s are completing service plans, monitoring services as required, and reviewing individuals for conversion to Waiver funding
• Tracks completion of annual and initial needs assessments by the PLA Navigator and other team members and prepares quarterly reports to meet Waiver deliverable requirements.
• Responds quickly to any escalated customer service concerns
• Maintains up to date knowledge of DBHDD Waiver and State Funded services and the requirements thereof
• Analyzes operational data, including monthly admission and discharge data, and individual staff productivity; makes assignment, training, and other program decisions based on findings
• Assists the Director and Assistant Director of Field Operations and others in maintaining consistent processes across regions
• Develops and maintains awareness of providers across the assigned region or coverage area including the strengths and/ or challenges of specific providers; uses knowledge of providers to verify that PLAs and SSCs are matching each individual with an appropriate selection of provider choices
• Participates in policy development by presenting data and making recommendations based on awareness of the potential impact of policy changes on the system at the individual and provider level
• Provides informational presentations to stakeholder groups as requested and approved by the Assistant Director of Field Operations
• Manages administration of program processes and secretarial and clerical support of the unit if appropriate
• Contributes to solutions of challenges ranging from finding resources for individuals to addressing systemic problems within and across regions
• Actively participates as a member of the Regional Management Team and may back up the RSA or I&E Manager in the absence of either
• Makes decisions in compliance with agency specific rules, regulations, policies, and procedures
• Other critical requirements include the ability to attend to details, to track to and meet multiple deadlines, and to clearly communicate work assignments and expectations
• Asks for assistance as needed
• Able to prioritize and respond to urgent requests
• Other duties as assigned

Qualifications:

Master's degree in a related field from an accredited college or university OR Bachelor's degree in a related field from an accredited college or university AND Two years of related experience. Note: Some positions require eligibility for licensure.

Bachelor's degree in business or related field from an accredited college or university AND Four years of experience related to area of assignment. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications:

Masters degree in one of the social sciences field with two years of Developmental Disabilities Services and two years which are in management/leadership OR Bachelors degree with four years of Developmental Disabilities experience, two years which are in management / leadership.

Documented experience collaborating with community-based providers, stakeholders, and advocates; knowledge of DBHDD Waiver and State Funded Services; familiarity with IDD Connects and Microsoft Office 365.

Benefits 
In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits 

Employment Requirements 
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia. 

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care: 

-    Drug Screening
-    TB Evaluation
-    Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer 
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other  characteristic protected by federal, state or local law. 

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. 

This position is subject to close at any time once a satisfactory applicant pool has been identified. 

When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history. 

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.