The main office for DBHDD is located in downtown Atlanta.
Job Title: Planning List Administrator (PLA) Navigator - Region 5
Pay Grade: I
Job Description, Responsibilities, Standards, and Qualifications
The physical address for the Region Five Field Office is Georgia Regional Hospital at Savannah
1915 Eisenhower Drive, Savannah, GA 31406
The position is field based, with supervision from the Region 5 Field Office in Savannah, Georgia.
DBHDD Region 5 service individual residing in the following counties: Appling, Atkinson, Bacon, Bleckley, Brantley, Bryan, Bulloch, Camden, Candler, Charlton, Chatham, Clinch, Coffee, Dodge, Effingham, Evans, Glynn, Jeff Davis, Johnson, Laurens, Liberty, Long, McIntosh, Montgomery, Pierce, Pulaski, Tattnall, Telfair, Toombs, Treutlen, Ware, Wayne, Wheeler, and Wilcox.
The candidate chosen for this position will perform the duties listed below for multiple counties in North Georgia. The position reports to the Regional Planning List Administration Supervisor for Intellectual and Developmental Disabilities (I/DD).
Serves as the primary customer service representative for individuals on the planning list and the families of those individuals.
Provides detailed information on waiver services and the waiver entry process for individuals and families seeking I/DD services.
Provides ongoing telephonic support to families awaiting services, particularly when family or individual circumstances change.
Requires telephone support to individuals and families on the Planning List and bringing resolution to phone calls and messages.
Responds to families in stress with patience and empathetic listening.
Collaborates with others in the Regional Field Office to provide referrals to outside agencies for non-waiver services and supports
Completes a significant number of needs assessments for those seeking services and those on the planning list; as well as annual renewals for individuals on the Planning List.
Communicates status and need level changes / concerns to the Regional Planning List Administration Supervisor; has significant interaction with the State Admissions Manager.
Prepares and provides detailed information on the needs of individuals awaiting services to Division of I/DD leadership in response to requests from a variety of internal (DBHDD) and external requestors.
During normal operations, this position requires presence at the Regional Field Office M-F during regular business hours; this is not a field-based position.
Must be a highly organized individual, as this position will require a significant amount of tracking and follow-up for many different job functions.
Other supports / duties for the Planning List team as assigned.
Qualifications:
Master's degree in a related field from an accredited college or university OR Bachelor's degree in a related field from an accredited college or university AND Two years of related experience. Note: Some positions require eligibility for licensure.
Bachelor's degree, human services field preferred. Experience working with individuals with intellectual/developmental disabilities is strongly preferred. Must have at least an intermediate level of computer knowledge, Office knowledge preferred.
Preferred Qualifications:
Intermediate to expert level of skill with Microsoft Office Suite products
Experience with or knowledge of individuals with intellectual/developmental disabilities, Medicaid waivers, and DBHDD I/DD services
Familiarity with the IDD Connects information management system
Ability to work successfully without daily contact with a supervisor
Bilingual / Spanish fluency
Benefits In addition to a competitive salary & benefits, GA Department of Behavioral Health and Developmental Disabilities is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation and sick leave. For more information, visit https://dbhdd.georgia.gov/benefits
Employment Requirements To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.
The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:
- Drug Screening
- TB Evaluation
- Annual Influenza*
*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
DBHDD is an Equal Opportunity Employer It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
When applying for this position, you will be asked if you meet the minimum qualifications for this position as stated below and may possibly be presented with additional questions to assess preferred qualifications. Preference will be given to applicants who meet one or more of the preferred qualifications and have demonstrated relevant experience clearly indicated in their work history.
FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.
Master's degree in a related field from an accredited college or university OR Bachelor's degree in a related field from an accredited college or university AND Two years of related experience. Note: Some positions require eligibility for licensure.
Additional Information
Previous Job Searches
My Profile
Create and manage profiles for future opportunities.
Being in great health enables you to do great work. As a State of Georgia employee, you have
access to comprehensive and affordable healthcare plans that best suit your needs.
We offer three Health Reimbursement Arrangement (HRA) plans, three Health Maintenance Organization
(HMO) plans, a High Deductible Health Plan (HDHP), and four Medicare Advantage plan options
for retirees enrolled in Medicare.
Georgia state government makes preparing for your future a top priority. Our retirement plans are designed to help you establish long-term financial security.
Georgia State Employees’ Pension and Savings Plan (GSEPS) is a combination Defined Benefit/ Defined Contribution plan with the following components:
Defined Benefit Plan (pension) - Multiple pension plans are available based on the type of entity you are employed by and your length/years of service.
Defined Contribution Plan (401(k)) - New employees are automatically enrolled at a 5% contribution rate, allowing for the maximum employer match to be contributed to the employee’s account.
The State of Georgia’s paid time off program aims to maximize productivity inside and outside of the workplace by providing serval leave programs including holiday, annual, sick, and administrative leave.
Holiday Leave
Employees receive 13 paid holidays a year, as declared by the Governor.
Annual and Sick Leave
Annual and Sick Leave accrual begins the first day of employment.
Administrative Leave
Examples include leave for blood donation, jury duty and military duty.
The Flexible Benefits program offers a wide range of coverage levels to advance total wellness for you and your family.
Our current offerings include vision, dental, life insurance, accidental death and dismemberment, short-term and long-term disability, long term care, critical illness, legal and flexible spending accounts.
Supporting employees in their efforts to manage work and personal needs is high priority. We invest in your employee experience with various programs to provide work-life balance.
Wellness Plan
The State of Georgia provides a wellness plan with all healthcare options that pays you for focusing on your health.
Employee Assistance Program
State entities that participate in the Employee Assistance Program can offer employees and their families access to provider referrals, counselors, and other resources to help meet the demands of life outside of the workplace.
Flexible Work Schedules
Many state entities allow employees to work from home, work alternative work schedules or work a combination of both.
Employee Discounts – Being a state employee has its perks!
Various attraction, shopping, technology, and travel discounts can be found at http://team.georgia.gov
Employee Purchasing Program
Eligible employees can purchase items and pay through payroll deductions for up to 6-month or 12-month terms.
Georgia State Charitable Contributions Program – Support your favorite charity!
During the annual charity campaign, employees can contribute to a charity of choice by making a one-time monetary donation or setting up a yearlong payroll deduction.