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Job Title:  

Admin Assistant II – Adult Education

Agency:

Gwinnett Technical College

Job Requisition ID:

JR0000003744

Shift:

Day (United States of America)

Compensation Details:

Job Description:

This is a full-time benefited FLSA Non-Exempt position that reports to the Director of Curriculum and Instruction for the ESL program.

Hours:  Monday through Thursday, 8:00 a.m. – 5:00 p.m. Friday 8:00 a.m. – 4:00 p.m.  Flexibility to alter this schedule is required to accommodate occasional changes in staff and/or division hours.

Minimum Qualifications (Job Code 61804): Associate’s degree in Business Administrative Technology *and* One (1) year of work-related experience *OR* High school diploma *and* Two (2) years related work experience.

Minimum Required Skills:  Computer proficiency in Microsoft Word, Outlook and Excel and experience using data management systems.  Must present a pleasant, personable, customer service-oriented demeanor and conduct themselves in a professional, approachable manner.  Typing 50 WPM with accurate and detailed data entry and report generation skills; ability to prioritize and organize; and excellent multi-tasking skills are necessary.  The ability to work in and with a culturally diverse population is essential.  The person must be a self-starter who can work with minimal supervision and exhibit effective oral and written communication skills.   Must be proficient in relaying information about multiple programs to internal and external clients.

Preferred Skills:  Associate or above level degrees in business, office administration, or management who also possess experience in customer service in a professional office, a financial institution or an educational setting.  Advanced Microsoft office skills; ability to organize tasks and assignments delegated by multiple sources; front desk reception and/or executive support experience, bi-lingual.  Experience working with WIOA and community partners.  GALIS experience.

Job Description:  Under general supervision of program management, performs advanced and diversified receptionist/secretarial/clerical duties requiring broad and comprehensive experience, skill and knowledge of organization policies and procedures in support of the division. Completes administrative tasks and special projects as requested, not limited to the areas of student records and room reservations.  May be cross-trained in various assignments relating to the operation of the division. Greets customers and provides assistance in a helpful and patient manner.  Answers and addresses phone calls, emails and live chat. 

Duties/Responsibilities

Percentage of Time

• Work with Lead Instructors monitoring and entering student information into specialized data systems, Excel spreadsheets, and Word documents.  Compile and print reports as needed. (60%)
• Disseminate accurate information to the public regarding all division programs and services (10%)
• Assist with updating program information flyers and website information (3%)
• Serve as ESL program’s co-administrative assistant working with in-person clients (5%)
• Work closely with all staff and administration to improve processes and effectively communicate information. (3%)
• Manage all aspect of scheduling substitute instructors. (2%)
• Prepare administrative and instructional materials as directed by supervisors. (5%)
• General filing and other projects as required by Lead Instructors, teachers, and administrative personnel. (3%)
• Turn in required reports accurately and on time. (3%)
• Participate in staff development training sessions as required. (3%)
• Other duties as assigned. (3%)

Physical Demands: 

 Frequency 

(N)Never, (O)Occasionally or (C)Constantly 

• Requires operation, access, or control of financial resources. (N)
• Requires having a P-Card. (N)
• Driving is a responsibility of this position.  (N)
• This position will have direct interaction or care of children under the age of 18 or direct patient care.  (N)
• This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). (N)
• This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. (C)
• This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. (O)
• This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. (N)
• This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. (O)
• This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. (N)
• Operating motor vehicles or heavy equipment with or without reasonable accommodation. (N)
• Noisy environments. (O)
• Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. (N)
• Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. (N)
• Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. (N)
• Work in outdoor elements such as precipitation and wind. (N)
• Assessing the accuracy, neatness and thoroughness of the work assigned. (C)

Applications are reviewed on a rolling basis, and Human Resources may begin scheduling interviews as applications are received. This position will remain open until a successful candidate has been selected and hired. Applicants are encouraged to apply as early as possible, as the interview process may begin before all applications are reviewed. Only candidates selected for further consideration will be contacted for an interview. Submission of an application does not guarantee an interview.

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, LRichardson@GwinnettTech.edu.

Minimum Qualifications:

Associates degree in Business Administrative Technology *and* One (1) year of related work experience - -OR - -High school diploma or equivalent *and* Two (2) years of related work experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.