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Georgia Piedmont Technical College

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Job Description:

The Admissions Assistant for ESL provides administrative support to the Admissions Office, specifically assisting prospective and current English as a Second Language (ESL) students throughout the application and enrollment process. This role ensures a smooth and welcoming experience for international and non-native English speaking applicants.

Job Responsibilities:**
* Assist prospective ESL students with inquiries regarding admissions requirements, application procedures, and program information via phone, email, and in-person.
* Guide applicants through the completion of admissions applications, ensuring all necessary documentation is submitted accurately and on time.
* Process and maintain student application files, including data entry, scanning documents, and verifying information.
* Communicate regularly with ESL faculty and advisors to coordinate student placement and enrollment.
* Schedule and assist with ESL student orientations, placement testing, and registration events.
* Provide information on college resources, student services, and campus policies relevant to ESL students.
* Maintain confidentiality of student records and sensitive information in accordance with FERPA regulations.
* Generate reports on ESL admissions data and student progress as requested.
* Assist with general office duties, including answering phones, managing correspondence, and maintaining office supplies.
* Perform other duties as assigned to support the Admissions Office.

Job Qualifications:**
* High School Diploma or GED required; Associate's degree preferred.
* Minimum of one year of experience in an administrative support role, preferably in an educational setting.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Excellent communication skills, both written and verbal, with a strong ability to interact effectively with individuals from diverse cultural backgrounds.
* Strong organizational skills and attention to detail.
* Ability to work independently and as part of a team in a fast-paced environment.
* Familiarity with student information systems (e.g., Banner) is a plus.
* Fluency in multiple languages highly desirable.
* Ability to maintain a professional and welcoming demeanor.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.