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Job Title:  

Benefit Payment Control Agent

Job Requisition ID:

JR0000001460

Number of Openings:

1

Shift:

Day (United States of America)

Compensation Details:

$49,178.12/YR.

Job Description:

Benefit Payment Control Agent (Legal Analysis Spec 1) 

Job Code: LEP040

Pay Grade: J

The Georgia Department of Labor is currently seeking applicants to fill the Benefit Payment Control Agent position in the Benefits Payment Control Unit 

The position is located at Carrollton Career Center, 275 Northside Dr., Carrollton, Ga, 30117.

The Agent's territories will be CARROLL, COWETA, MERIWETHER, DOUGLAS, HARALSON, HEARD, PAULDING, POLK, FLOYD, TROUP.

JOB SUMMARY 

The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

The Benefit Payment Control Agent, under general supervision, reviews unemployment insurance fraudulent and non-fraudulent claimant overpayment cases.

 Essential Function and Responsibilities:

• Under general supervision, reviews Unemployment Insurance Fraudulent and Non-Fraudulent Claimant Overpayment Cases submitted for collection by department staff, for compliance with applicable program regulations. 
• Gathers pertinent documents and evidence to support case(s).
• Analyzes findings and makes a determination as to the sufficiency of evidence to support prosecution.
• Assists in preparing cases for collection, criminal prosecution, or civil action.
• Testifies, as necessary, in administrative hearings or court proceedings.
• Negotiates and monitors repayment agreements with non-fraudulent claimants and proceeds with court action upon default.

Preferred Qualifications 

• Four years of unemployment insurance benefits experience                                            
• Two years of experience performing duties related to determining program eligibility     
• Two years of experience filing civil actions for the purpose of collecting debt                           
• One year experience processing and rendering benefit overpayment determinations

Why Should You Apply?

The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
  • Flexible Spending Accounts (healthcare and dependent care)
  • Dental
  • Vision
  • Life
  • Disability
  • Long Term Care
  • Legal
• Paid Time Off
  • 13 Holidays
  • Annual Leave
  • Sick Leave
  • Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

Additional Information

Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

The hiring process may involve one or more of the following: an interview, a timed written exercise, and/or an oral presentation. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager. 

All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.

Minimum Qualifications:

High school diploma/GED and completion of 90 quarter hours or 60 semester hours in criminal justice or a related field and three (3) years of experience in the related area.--Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.