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Job Title:  

Child Welfare Services Case Manager Supervisor (CRRU)

Agency:

Family and Children Services, Division of

Job Requisition ID:

JR0000004003

Shift:

Day (United States of America)

Compensation Details:

$59265.47

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS’ Division of Family & Children Services (DFCS), Child Welfare, is seeking candidates to fill the position of Child Welfare Services Case Supervisor (CRRU), reporting to the Regional Caregiver Recruitment and Retention Unit (CRRU) Administrator.  This position is in Valdosta, Lowndes County, Georgia.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).   

JOIN OUR TEAM!!!

Job Description: Under limited supervision, the Caregiver Support Services Supervisor manages a caregiver support technician unit who provides direct support to foster, adoptive, and/or relative caregivers.  

• Applicants mut pass the standard agency testing protocol for the position in which they are hired in order to maintain the position.

• Although agency employees are authorized to telework temporarily, employees are subject to be called into the office as needed and upon request.

This position will require the incumbent to be capable of working non-traditional hours and varying shifts. 

Roles and Responsibilities:

• Directs professional staff in the delivery of services.

• Establishes unit goals and expectations reflective of the Recruitment and Retention Plan.

• Ensures Caregiver Support Technicians are connected with assigned caregivers within 48 hours of approval and within 24 hours of their first placement.

• Ensures Caregivers Support Technicians conduct monthly visits with assigned caregivers, and that all contact narratives accurately reflect service and interventions provided.

• Compiles and maintains a manual of resources available for caregivers – ensures such manuals are updated annually to reflect programs within the respective communities. 

• Participates in community support groups/networks to create, strengthen, and leverage partnerships. 

• Compiles monthly, quarterly, and annual reports of activities conducted by their assigned unit. 

• Regulates the workloads in accordance with agency goals.

• Review cases and documentation for adherence to quality service provision for families.

• Responsible for establishing and maintaining a case tracking system.

• Performs other professional responsibilities as assigned by supervisor.

Core Competencies:

• Demonstrated successful leadership skills:

  • Leading Change:  Demonstrated ability to lead change as evidenced by an ability to develop and implement an organizational vision.

  • Leading People:  Demonstrated ability to achieve organizational objectives by creatively managing and motivating staff.

  • Results Driven Leadership:  Demonstrated knowledge of and ability to plan, prioritize and coordinate large and complex programs.

  • Business Acumen:  Demonstrated ability to properly utilize human capital, financial resources and information in a manner that instills public trust and accomplishes the organization’s mission; demonstrated ability to take advantage of new technologies to enhance the effectiveness of decision making.

• Ability to work effectively at multiple levels of the organization and with multiple project teams.

• Ability to leverage partnerships within the community.

• Excellent oral, written, presentation and interpersonal communication skills.

• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment.

*Case Management experience would include one or any combination of the following work responsibilities: assessments; home evaluations; staffing; work with individuals, families, groups organizations and/or communication of the goal of behavioral changes; work with child safety or child welfare; law enforcement experience in areas related to DFCS (e.g. family/domestic violence, investigations or interventions involving children, substance abuse or crimes against persons. 

Special Requirements: Must have reliable transportation, proof of auto insurance, a valid state-issued driver’s license, an acceptable driving history record and the ability to travel statewide. Reliable transportation and valid driver's license for work-related travel.

Minimum Qualifications

• Bachelor's degree and three (3) years of job-related case management experience.

OR

• One (1) year of experience at lower level Child Welfare Svcs Case Mgr 3 (SSP072) or position equivalent.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:

• Master’s degree in behavioral science from an approved accredited college or university and twenty four (24) months of case management experience in a social services program of the Division of Family and Children Services or similar social services case management experience in a human services delivery program (child support, family/children services, juvenile justice, public health, mental health, military health care/morale, welfare and recreation, or comparable private social services agencies) NOTE: Educational achievement does not substitute for required case management experience.

• At least two years of experience in Caregiver Recruitment and Retention (Resource Development)

• DFCS social services system knowledge (SHINES)

• Highly organized and self-motivated

• Knowledge of community and state resources available to children and families

• Ability to provide transportation and evidence of a valid driver’s license for required travel throughout the state.

Additional Information:

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information:

• DHS is an equal opportunity employer.

• Current state employees are subject to State Personnel Board (SPB) Rules regarding salary.

• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov.

• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).

• DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.

• As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Job Description: Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a social services unit that provides investigative and comprehensive case management for child abuse or neglect. Directs professional staff in delivery of services, sets unit goals, and regulates workloads in accordance with agency goals. Ensures that immediate and follow-up actions for at risk clients occur in a timely manner.

Minimum Qualifications:

Bachelor's degree and three (3) years of job-related case management experience; or one (1) year of experience at lower level Child Welfare Svcs Case Mgr 3 (SSP072) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.