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Job Description:

The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their full-time Employment Services Specialist position within the Office of Workforce Development.

RESPONSIBILITIES 

• Conducts interviews with job, program, or unemployment applicants to obtain information needed to provide services.

• Demonstrates the use of job listings to assist clients with skill building

• Develops, conducts, and/or coordinates workshops and presentations to applicants on job readiness or the most current job search techniques.

• Establishes and maintains professional working relationships with local employers to develop opportunities for clients.

• Evaluates application information and determines initial or ongoing program eligibility.

• Performs job counseling with applicants to identify their abilities, needs, interests, and values in relation to job and career opportunities.

• Provides career development and assessment services to clients for the purpose of matching their application skill sets to vacancies.

• Refers applicants to services such as counseling, literacy or language instruction, transportation assistance, and childcare.

• Receives additional training, as required, to gain full proficiency and experience in all areas.

• Perform assigned duties between multiple assigned locations, to include minimal travel and outstation work within local workforce development area, as required.

• Responsibilities of this role require work to be physically performed within an assigned career center location during core business hours and is not eligible for telework.

MINIMUM QUALIFICATIONS 

High school diploma or GED and two years of related experience or Associate’s degree.

PREFERRED QUALIFICATIONS 

• Knowledge of the Workforce Innovation & Opportunity Act (WIOA) and related Wagner-Peyser (WP) Act.

• Experience with delivery of Employment Services.

• Experience delivering presentations in groups.

• Bilingual/Spanish speaking.

• Knowledge of state and federal regulations.

TECHNICAL COMPETENCIES 

• Time and task management skills

• Basic computer skills and ability to adapt to job-related software programs

• Organizational skills

• Project management skills

• Superior oral and written communication skills

• Skills in interpersonal relations and customer service

• Decision making and problem-solving skills

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.