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Job Title:  

Job Requisition ID:

Number of Openings:

Shift:

Compensation Details:

Job Description:

Employment Terms: This job is a part time, non-benefited position in the Adult Education Division that reports to the Director of Adult Education at the Alpharetta campus.  Testing is conducted at the Alpharetta-N. Fulton campus. 

Schedule:  11.5 hours per week.  Hours may be reduced if testing appointments are not scheduled for an entire testing session.

Shift is 5.75 hours (45 minutes for opening and closing duties, 5 hours for test proctoring).

Alternating weekly schedule:

Week 1: Tuesday (9:00 – 2:00 PM) and Friday (9:00 – 2:00 PM)

Week 2: Monday (4:00 – 9:00 PM) and Saturday (10:00 – 3:00 PM)

Repeat on a continuous basis.

Minimum Qualifications:

• High school diploma or equivalent is required.
• Minimum of 1-year customer service experience.
• Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
• Must be detailed-oriented and capable of following strict proctoring procedures.
• Must be able to pass the Pearson VUE certification test and the HiSET certification test.

Preferred Qualifications: 

Currently certified as a Test Administrator, one-year (1) or more of computer-based testing experience, three (3) years or more working in a secure testing environment proctoring standardized testing.  Flexibility in work hours and days due to candidate testing needs.

Job Description Summary:
The Testing Specialist is a key position in the exam delivery process.  Under general supervision, provides testing services to customers. Researches and analyzes program/operation data; generates regular and ad hoc statistical and information reports to supervisor and all pertinent staff.  Maintains necessary certifications and/or licenses. Coordinates logistics for sessions; ensures that facility area is scheduled and all equipment is prepared as needed. Understands the installation, maintenance, and upgrades of software and computer systems. Must be able to sit for long periods of time and also escort candidates to and from testing room.

Duties/ Responsibilities        

Percentage of Time

• Provides testing services to customers. Maintains necessary certifications and/or licenses. (100%)
• Coordinates logistics for sessions; ensures that facility area is scheduled and all equipment is prepared as needed. (100%)
• Oversees the installation, maintenance, and upgrades of software and computer systems. (10%)
• Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences. (5%)
• Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. (100%)

Physical Demands:     

Frequency

(N)Never, (O)Occasionally or (C)Constantly

• Requires operation, access, or control of financial resources. (N)
• Requires having a P-Card. (N)
• Driving is a responsibility of this position. (N)
• This position will have direct interaction or care of children under the age of 18 or direct patient care. (N)
• This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications). (N)
• This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation. (C)
• This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation. (O)
• This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation. (O)
• This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation. (N)
• This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation. (N)
• Operating motor vehicles or heavy equipment with or without reasonable accommodation. (N)
• Noisy environments. (N)
• Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation. (N)
• Light work that includes moving objects up to 20 pounds with or without reasonable accommodation. (O)
• Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation. (N)
• Work in outdoor elements such as precipitation and wind. (N)
• Assessing the accuracy, neatness and thoroughness of the work assigned. (C)

Applications are reviewed on a rolling basis, and Human Resources may begin scheduling interviews as applications are received. This position will remain open until a successful candidate has been selected and hired. Applicants are encouraged to apply as early as possible, as the interview process may begin before all applications are reviewed. Only candidates selected for further consideration will be contacted for an interview. Submission of an application does not guarantee an interview. 

As set forth in its student catalog, Gwinnett Technical College complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. The following person has been designated to manage inquiries regarding the non-discrimination policies: Lisa Richardson, Title IX, and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100/A, Room 515, Lawrenceville, GA 30043, 678-226-6691, LRichardson@GwinnettTech.edu.  

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.