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JOB SUMMARY

The Instructional Support Specialist (ISS) is responsible for tutoring and other academic support for Augusta Technical College students in the Success Center.

MAJOR DUTIES

• Provide academic support to students by adhering to strategic learning methods and by addressing students’ immediate educational concerns.

• Demonstrate understanding of the adult learner, varied learning styles, and differentiated instruction.

• Finds and prepares appropriate teaching materials that suit the student(s)’ ability, goals, and interests.

• Maintain a positive, warm attitude that encourages the student(s) to learn.

• Monitor and document each student’s progress. Provides progress reports/updates as required.

• Utilize academic center monitoring software to track student utilization of center’s services.

• Complete annual professional development activities as required.

• Perform basic administrative duties to support the daily operations of the Success Center.

• Must be able to work a schedule (morning, noon, and/or evening) based on the needs of the Success Center.

COMPETENCIES

• Good interpersonal skills and the ability to work well with others.

• Demonstrates effective communication skills.

• Good decision-making and problem-solving skills.

• Working knowledge of common operating systems (Windows 8 and 10) and software applications (Microsoft Office Suite).

MINIMUM QUALIFICATIONS

Bachelor’s degree from a regionally accredited institution.

PREFERRED QUALIFICATIONS

• A Master’s degree in the subject area from a regionally accredited institution.

• Familiarity with tutoring and/or supplemental instruction.

• Experience working with diverse populations with varying language skills and experiences.

• Experience working with higher education programs designed to increase student retention and graduation rates.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.