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Job Title:  

OI Case Liaison / Case Manager - Central Office - Decatur, GA (ADM)

Job Requisition ID:

JR0000000517

Number of Openings:

1

Shift:

Day (United States of America)

Compensation Details:

$45,000

Job Description:

Under broad supervision, performs a wide range of office administration duties for assigned functions or program areas; duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or

presentations. Represents program or unit and provides information and assistance to internal and external customers.

This position will regularly research the Investigations Spillman Database for information to complete legal requests from internal and external stakeholders.

RESPONSIBILITIES AND DUTIES

· Processes Dispositions in a timely and efficient manner

· Monitors the casefile approval process to meet deadlines

· Processes all external case file requests (Legal, Secure facilities, etc.)

· Ensures the OQA database is updated upon case closure

· Storing, arranging, indexing, and classifying records.

· Facilitating the development of filing systems and maintaining these to meet administrative, legal, and DJJ requirements.

· Devising and ensuring the implementation of retention and disposal schedules. · Overseeing the management of electronic and/or paper-based information.

· Maintaining, reviewing, and ensuring the accuracy of record systems.

· Identifying the most appropriate records management resources.

· Advising on and implementing new records management policies and classification systems.

· Ensuring compliance with relevant legislation and regulations.

· Standardizing information sources throughout an organization or group of organizations.

· Managing the transfer from paper to electronic records management systems. · Resolving problems with information management by effective use of software and other information management resources.

· Acts as a liaison for internal/external stakeholders, responding to internal and/or external information inquiries and advising stakeholders on the case management of the records and information to their respective divisions

· Ensuring the timeliness and accuracy of ITS and OQA entries and investigative records. This document provides descriptive information about the position listed above, however, the actual work performed may vary. The information contained herein should be used as a guideline only. The Department of Juvenile Justice (DJJ) reserves the right to make changes to this document as deemed necessary, with or without advance written notice. Questions regarding the content of this description may be directed to the DJJ Office of Human Resources.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

· Ability to establish and maintain productive working relationships with agency staff, Human Resources staff of facilities and offices, and others as required.

· Ability to work on multiple tasks and prioritize appropriately.

· Ability to communicate effectively.

· Ability to exercise initiative and make independent decisions to meet deadlines or to handle priority work effectively.

· Ability to communicate effectively orally and in writing.

· Able to work as a leader, coordinator, and effective team member.

MINIMUM QUALIFICATIONS

· High school diploma/GED and four (4) years of job-related experience; or

· Two (2) years of experience required at the lower-level Admin Assistant 2 (GST051) or position equivalent.

PREFERRED QUALIFICATIONS

· Associate’s degree in human resources, Business Administration, or related field

· Progressively responsible experience in Case Management systems such as Spillman.

· Experience in procurement processes.

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

Working Conditions:

· Normal office environment

Physical Demands:

· Statewide travel periodically as required

· Moderate lifting as required, up to 15-30 pounds

Benefits:

In addition to a competitive salary & benefits, GA Department of Juvenile Justice is part of a statewide initiative called Total Rewards that seeks to attract and retain employees by supplementing their base pay and benefits with programs designed to improve the quality of their work environment and lead to greater job satisfaction and work/life balance. Eligible employees are offered generous benefits, including health and dental insurance; retirement and savings plan options; and paid holidays, vacation, and sick leave. We are a qualified employer for the Federal Public Service Loan Forgiveness Program.

For more information, visit https://djj.georgia.gov/Online-Applications/employee-benefits

THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR CONSIDERATION.

ALL APPLICATIONS WILL BE PRESCREENED.

DJJ IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Minimum Qualifications:

Associate's degree from an accredited college or university AND Two years of related experience OR Four years of related experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.