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Job Title:  

Agency:

Department of Juvenile Justice

Job Requisition ID:

Shift:

Compensation Details:

Job Description:

Position Summary

Under general supervision, the HR Specialist supports the Employee Relations function by providing consistent, timely, and policy-aligned guidance to employees, supervisors, and managers. The position conducts impartial fact-finding reviews, supports complaint resolution and progressive discipline, maintains accurate case records and data, and helps ensure compliance with applicable DJJ policies, State Personnel Board rules, and federal and state employment requirements. The specialist collaborates with the Office of Legal Services and may serve as a liaison to external agencies and other stakeholders.

Duties and Responsibilities

• Review employee complaints and other workplace concerns; assess jurisdiction, urgency, conflicts of interest, and the appropriate response.
• Coordinate the agency’s Faithful Service Awards program by receiving awards, ensuring they are signed by the Commissioner, and distributing them to the appropriate member of leadership.
• Draft and review professional correspondence, case summaries, memoranda, notices, and other employee relations documents.
• Create, organize, secure, and retain employee relations files in accordance with confidentiality, records-retention, and information-security requirements.
• Enter and maintain accurate case information in the employee relations tracking system; monitor deadlines and provide reports or data summaries as requested.
• Support the agency's drug and alcohol testing processes, including scheduling, documentation, and coordination, as assigned.
• Facilitate the agency’s performance management process within the HRIS by monitoring workflow completion, supporting supervisors and employees, and ensuring evaluations are completed accurately and timely.
• Maintain accurate records of employee arrest disclosures, conduct timely follow-up with employees and leadership, monitor case status and supporting documentation, and ensure appropriate action in accordance with agency policy.
• Perform other duties as assigned that are reasonably related to the position's purpose and responsibilities.

Core Competencies

• Critical Thinking and Analysis. Identifies relevant facts, evaluates credibility and risk, recognizes patterns, and reaches supportable conclusions.
• Judgment and Decision-Making. Uses sound discretion, knows when to escalate concerns, and makes recommendations consistent with policy and available evidence.
• Communication. Communicates clearly, professionally, and tactfully in writing, conversation, interviews, training, and presentations.
• Confidentiality and Integrity. Protects sensitive information, avoids actual or perceived conflicts of interest, and maintains neutrality and professionalism.
• Case and Time Management. Organizes multiple priorities, tracks deadlines, maintains complete records, and produces accurate work in a fast-paced environment.
• Collaboration and Service. Builds productive relationships while providing objective, consistent, and responsive employee relations support.

Minimum Qualifications

• An equivalent combination of education, training, and directly related experience that provides the knowledge, skills, and abilities required to perform the essential functions of the position.
• Proficiency with Microsoft Office applications and the ability to learn agency case-management, human resources, and records systems.
• Ability to produce clear, accurate, and well-organized written work products and communicate effectively with employees at all organizational levels.

Preferred Qualifications

• Two years of professional-level experience in human resources, including at least one year involving employee relations, workplace fact-finding, performance management, policy interpretation, EEO/ADA compliance, or a closely related function; or
• Professional experience managing employee complaints, conducting workplace fact-finding reviews, and advising leaders on corrective or disciplinary action.
• Experience handling matters involving Title VII, EEO, ADA, harassment, retaliation, or related employment requirements.
• Employee relations experience within a government, public safety, corrections, juvenile justice, law enforcement, or similarly regulated environment.
• Certification or formal training in mediation, workplace fact-finding, EEO, human resources, or a related specialty (for example, SHRM-CP/SHRM-SCP, PHR/SPHR, or certified mediator credentials).

Physical Requirements and Work Environment

• The work is primarily sedentary and is generally performed in an office or remote-work environment, as authorized. The employee regularly sits, communicates, reads, writes, types, and uses a computer, telephone, and other standard office equipment for extended periods.
• The employee must be able to move about the assigned worksite; attend meetings, interviews, trainings, and other work activities; and occasionally lift, carry, push, or pull files, equipment, or supplies weighing up to 20 pounds.
• The position requires the ability to communicate and exchange accurate information with employees and stakeholders in person, by telephone, and through virtual platforms, and to review information in electronic and paper formats.
• Occasional travel to DJJ facilities or other assigned locations may be required. Travel may involve driving or riding in a vehicle and entering secure or operational settings, subject to agency safety and access requirements.
• The work may involve frequent interruptions, competing deadlines, emotionally sensitive matters, and interaction with individuals experiencing workplace conflict or distress.

Reasonable Accommodation: The physical requirements described above are representative of those needed to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform those essential functions, consistent with applicable law.

Conditions of Employment

• Successful completion of a background investigation, which may include criminal-history, employment-history, reference, and other job-related checks permitted by law and agency policy.
• Compliance with DJJ policies, confidentiality requirements, standards of conduct, and applicable State of Georgia employment requirements.
• Ability to maintain any job-related credentials, access authorizations, or training required for assigned duties.

THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR CONSIDERATION.

ALL APPLICATIONS WILL BE PRESCREENED.

DJJ IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.