Pay Grade: I

Under supervision, conducts research, assists in the planning, development, modification and implementation of agency and/or division policy and strategic plans.

 Job Description (General Summary):

• Assist in the inspection of 232 state vehicles and 216 county transit (5311) vehicles located throughout the state.
• Assist with the acquisition of tags for all state-owned vehicles via the Fulton County Tag Office.
• Assist in assigning all driver check reports received for DHS and DBHDD.
• Assist in providing PIN numbers for DBHDD and DHS authorized drivers in WEX.
• Have an overall understanding of Holman Insights, to include creating an updated list of active vehicles for DBHDD and DHS. 
• Viewing last date vehicles have been fueled, confirming if PMs have been completed or when next PM is due for all DBHDD and DHS vehicles.
• Assist in adding any DBHDD or DHS vehicle accidents into Holman Insights.
• Assist in the surplus of vehicles for DBHDD and DHS in AssetWorks.
• Assist with all incoming APD claims for DBHDD and DHS, to include sending the initial email for additional information to the insured driver.
• Assist in conducting training on vehicle policies, procedures, and systems.
• Assist in creating information packages and reports for state vehicles and program vehicles used by DBHDD and DHS. 
• Assists in reviewing and drafting policies and trainings for DBHDD, DHS, and DOAS. 
• Assists in the completion of vehicle utilization reports. 
• Participates in OFSS team meetings and assists in providing vehicle updates.
• Performs other duties as assigned.

Role and Responsibilities:
 
Transportation Program Management 

• Assists to develop and/or increase transportation options that ensure the availability of accessible, efficient, cost effective, and quality transportation services.
• Assists in the annual evaluation process that determines consumer and human service provider satisfaction with contractors’ services.  
• Assists in responding to and addressing all program complaints as outlined in the transportation complaint process.
• Provides applicable training and information to all users and providers of the Coordinated Transportation System in assigned region(s), as necessary, to ensure ongoing compliance with policies and procedures.

Transportation Request Information Processing System   

• Coordinates and provides training to users as needed and requested.
• Monitors reports to ensure users are properly utilizing the system.
• Coordinates with key system users to ensure the monthly invoice process includes all pertinent reports and information to ensure accuracy of invoices.
• Completes assigned tasks in a timely manner, ensuring accuracy of data.
• Communicates TRIP$ issues to the Regional Transportation Coordinator and the DHS Mobility Manager.  

Contract Management  

• Collects, compiles, and reports data; enters data into available databases from an assortment of input documents. Sorts, files, retrieves, distributes, and archives documents as needed. 
• Assists with the annual contract renewal process by working with the Regional Transportation Coordinator to review contract information, assists with negotiations and finalizing contract renewal packets.
• Assists with quarterly monitoring of contractors, including monitoring contractor’s progress of subcontractor monitoring.  

Vehicle Management  

• Participates and assists in the coordination and management of DHS, DBHDD and contractor vehicles located in assigned DHS region(s).
• Performs site visits and desk reviews to monitor vehicles utilized in assigned region(s) and maintains files with pertinent information. 
• Assists in the quarterly reporting that tracks the progress of all vehicle and driver qualification file monitoring.
• Assists to ensure vehicle accidents and/or related incidents are reported, investigated, and resolved according to policy.  
• Monitors recommendations of the acquisition, transfer, and/or disposition of vehicles as needed and assist with obtaining titles and/or tags, when necessary.

Regional Transportation Office Management  

• Performs assigned administrative functions including, but not limited to accounting, budget, procurement, contracts, inventory control, safety, records, and other related areas.
• Performs additional duties as assigned.

• High school diploma or GED AND completion of 90 quarter hours (60 semester hours) at an accredited college OR university.

Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

• Excellent oral, written and interpersonal communication skills. 
• Detail oriented and excellent organization skills. 
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment. 

For more detailed information about the Georgia Department Human Services

                   https://dhs.georgia.gov/  

Employment Information
  
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
 
DHS is an Equal Opportunity Employer
  
If you require accommodations under the Americans with Disabilities Act (ADA), email request by the closing date of this announcement to:  @HRHelpline
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
  
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
  
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
  
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
  
This position is subject to close at any time once a satisfactory applicant pool has been identified.