Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! 

Job Title:  

Regulatory Compliance - Admin Assistant 2

Job Requisition ID:

JR0000001346

Number of Openings:

1

Shift:

Day (United States of America)

Compensation Details:

$38,219.99

Job Description:

The Georgia Department of Driver Services (DDS), Regulatory Compliance Division, is seeking a qualified candidate for the position of Administrative Assistant within the Program Administrative Unit. Under general supervision, the Administrative Assistant performs a wide range of office administrative support and clerical duties for the unit and division. Duties may be complex in nature and will involve access to confidential information. The Administrative Assistant represents the division, provides information and assistance to internal and external customers, research data to resolve issues and complaints, and interprets applicable rules and laws to handle inquiries and requests.

The incumbent will be responsible for responding to management and customers in a professional and timely manner, in accordance with the core values and policies of Georgia Department of Driver Services. The incumbent will be expected to maintain a positive attitude and be receptive to change in a fast-paced environment. The incumbent will be responsible for responding to and escalating customer complaints. The incumbent will be expected to assist in maintaining positive partnerships between the division and its internal and external business partners.

Competencies Needed:

Demonstrated competencies needed to successfully perform this job include:

• Intermediate skills in Microsoft Office Word, Access, Excel, PowerPoint, and Outlook

• Excellent customer service skills

• Excellent verbal and written communication skills

• Excellent data entry skills

• Ability to effectively field incoming calls and emails

• Ability to accurately log and maintain records in spreadsheets/tables

• Ability to quickly learn and memorize procedures

• Ability to maintain strict confidentiality

• Ability to organize files • Ability to prioritize tasks and manage time

Minimum Qualifications:

• High school diploma/GED and three years of job-related experience.

OR

• One year of experience required at the lower-level Admin Assistant 1 (GST050) or position equivalent.

Preferred Qualifications:

Preference will be given to those applicants who, in addition to meeting the minimum qualifications, possess ALL the following:

• Three years' experience in an in-office administrative support or customer service representative position.

• One year experience working for a government entity interpreting and/or administering rules and regulations.

AND

• One year experience working with DDS Policies and Procedures

Total compensation: 

Combines direct compensation with the value of the State’s benefits and work-life options. Total Compensation establishes a win-win partnership that is important to the quality and success of the State programs and services. Most importantly, State employees enjoy the satisfaction that comes with being part of a team that keeps Georgia progressive, prosperous and a place we are all proud to call home.

Many of the following benefits are available to eligible fulltime employees on the first day of their employment:

• Competitive Compensation

• Performance Recognition

• Retirement and Pension Benefits

• Flexible Benefits

• Healthcare Benefits

• Paid Holidays and Time Off

• Employee Assistance Program (EAP)

• Employee Discount Program

• Opportunities for Career Development and Advancement

• Flexible work and Telework schedules (available for select jobs)

• Engaging and Diverse Work Environments

For more information on benefits, please visit

Benefits Overview | Team Georgia for State of Georgia Employees

Eligible applicants may apply on

Team Georgia Careers - Jobs

Please Read:

• Due to the high volume of applications, we are unable to provide individual status updates by phone or email.

• All qualified applicants will be considered; however, not all will be selected for an interview.

• Candidates chosen to move forward will be contacted directly by the hiring agency.

• Applicants who are not selected will receive notification.

• Please note that this posting may close at any time before the listed closing date once a suitable applicant pool has been identified.

• Be sure to complete the entire application. An attached résumé does not replace a fully complete work experience section.

• All candidates are subject to background to include (motor vehicle, credit, and criminal history checks).

NOTE: Information in this announcement is subject to change.

VACANCY OPEN TO: ALL QUALIFIED APPLICANTS

We are an Equal Opportunity Employer

Minimum Qualifications:

High school diploma/GED and three (3) years of job-related experience; or one (1) year of experience required at the lower level Admin Assistant 1 (GST050) or position equivalent. -.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.