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Job Title:  

Training Coordinator - Technical Education

Agency:

Technical College System of Georgia

Job Requisition ID:

JR0000003694

Shift:

Day (United States of America)

Compensation Details:

$68,000 - $75,000

Job Description:

The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their fulltime Training Coordinator in the Office of Technical Education.  Reporting to the Executive Director of Georgia Online Learning & Development, this position will provide ongoing end user training of the Learning Management System.  The Training Coordinator will build and implement an annual training schedule to include a combination of onsite and virtual sessions related to digital instruction facilitation and learning management course creation and editing support.  The Training Coordinator will collaborate across divisions to support special projects, material development and on-demand training.

RESPONSIBILITIES 

• Drive and implement systemwide training strategy aligned with LMS initiatives and organizational priorities
• Identify organizational training needs and define required faculty and staff competencies using data and feedback
• Design, develop, and scale training programs and materials (e.g., guides, slide decks, surveys)
• Deliver high-impact training through multiple modalities and technology platforms
• Evaluate training effectiveness using performance data and participant feedback; implement continuous improvement strategies
• Establish and manage training evaluation processes and performance metrics
• Coordinate systemwide training efforts across 22 technical colleges and the System Office
• Lead LMS-related professional development initiatives and support adoption of related learning technologies
• Manage and maintain training resources, including learning technology documentation and support materials
• Collaborate with system office divisions, colleges, and external partners to ensure consistency, quality, and alignment in training design and delivery
• Manage vendor relationships and external training providers to support program delivery
• Respond to training-related helpdesk inquiries and support requests, leveraging ticket data to identify trends and improve support
• Provide updates and maintain training-related content for the divisional internet technology support specialist
• Integrate emerging trends, tools, and best practices into training strategy and delivery
• Other duties and special projects as assigned

MINIMUM QUALIFICATIONS 

• Bachelor’s degree in a related field *and* Two (2) years related work experience

Note: Experience may substitute for the degree on a year-for-year basis

PREFERRED QUALIFICATIONS 

Preference may be given to applicants who, in addition to meeting the minimum qualifications, provide evidence of the following:

• Familiarity with andragogy
• Customer Service/Helpdesk Experience
• Training experience within an institution of higher education
• Learning Management System Administration experience (Anthology, Canvas, D2L)

TECHNICAL COMPETENCIES 

• Training facilitation experience
• Knowledge of ADDIE
• Capacity to work in a team environment
• Excellent technical/technology/computer skills
• Knowledge of Learning Management Systems (LMS)
• Experienced in usage of webinar type platforms
• Proficiency in interpersonal relations and dealing with multiple agency stakeholders
• Prioritization, time management, communication and organizational skills
• Solid technology know-how, including the ability to quickly familiarize with new products
• Demonstrated ability to manage multiple projects and communicate barriers to progress

Due to an anticipated large volume of applications, only those who receive an interview will be notified of the status of the position. 

It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation. 

Federal Law requires ID and eligibility verification prior to employment. 

All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment. 

Applicants who need special assistance may request assistance by phoning (404) 679-1762. 

The Technical College System of Georgia is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law)

Minimum Qualifications:

Bachelor's degree *and* Two (2) years related work experience - -Note: Experience may substitute for the degree on a year-for-year basis.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.