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Job Title:  

Training & Development Specialist 3

Agency:

Department of Human Services

Job Requisition ID:

JR0000003710

Shift:

Day (United States of America)

Compensation Details:

$61,142.02

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.  

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.  

Start your career in public service.  The Georgia Department of Human Services (DHS), Office of Human Resources (OHR) is seeking candidates for the position of Training & Development Specialist 3.  This position is in Atlanta, Fulton County, Georgia and will require statewide travel when necessary.

JOIN OUR TEAM!!!

Job Description:

Pay Grade: M

The Senior Trainer Specialist trains and assesses the leadership training needs of managers/supervisors and professional development courses; consults, designs, develops, delivers presentations (both in classroom and virtually), and continuously revises appropriate learning and development training materials, activities, classes, webinars, and other learning resources. Provides ongoing collaboration, coaching, and training to managers/supervisors and other employees that support the agency mission. Your top goals will be to create, schedule, track, and facilitate classroom and virtual learning. Be ready to innovate, to leverage and exhaust existing solutions, and to creatively engage an extended network of contributors and experts. Success in this role means you have delivered and contributed to building training programs.
 
Additional functions of the role may include developing and designing curriculum, guides, and workbooks. Responsible for tracking course participation metrics, promoting course participation while ensuring consistency, clarity of content, grammar and sentence structure, and high-quality training. This position also works various projects ensuring timely completions as well as monitoring and responding to questions pertaining to course registration in the LMS.

Role and Responsibilities:

Under limited supervision, the Senior Trainer Specialist:

• Delivers and assesses leadership training and development opportunities to provide new and emerging leaders with the opportunity to define and explore the essential elements of leadership.
• Collaborates with key stakeholders to design leadership program course content and curriculum.
• Provides training and coaching for managers and other employees on an individual, departmental, or site basis.
• Presents on topics related to distance learning, technology and course design at state, regional, or national meetings (as needed).
• Conducts necessary research to develop and deliver both leadership and professional development courses across the agency.
• Focuses on adult learning methodologies, presentation techniques, and course pacing.
• Works to identify areas of improvement where stronger training is needed within the agency.
• Consults, designs, develops, and delivers presentations both in classroom and virtual learning.
• Applies project management, communication, and problem-solving skills in the design of all training projects to meet aggressive deadlines and manage multiple projects simultaneously.
• Develops and designs cohesive real-world scenario-based curriculum handouts, guides, workbooks, and PowerPoints for both leadership and professional development courses.
• Designs production of learning objects in a variety of formats including print, graphics, audio, and video to support online coursework and programs. 
• Utilizes instructional design protocol (ADDIE, Kirkpatrick Model of Evaluation, etc.).
• Edits instructional and supporting materials for content, grammar, clarity, consistency, quality, and accuracy of content.
• Maintains up-to-date knowledge of leadership development and professional development topics for use in learning curriculum.
• Maintains tracking database/spreadsheet, files, and records for course development launch and updates.
• Coordinates and maintains training, rosters, attendance, courses schedules and descriptions, etc. in the Learning Management Systems.
• Implement training plans with assessments for employee development.
• Compiles and analyze evaluation data, registrations, and other metrics to determine participation rates, effectiveness of training, satisfaction measurements, and return on investment (ROI).
• Creates room reservations, agendas/materials, meals, and supplies for leadership development programs and professional development courses.
• Sets up virtual training courses, schedules courses for leadership development programs and professional development courses.
• Assists the Director and Program Training Manager with the development of department goals, objectives, policies and procedures in a manner that is consistent with the mission of DHS.
• Supports the Program Training Manager with assigned duties and acts as the department’s subject matter expert.
• Performs other professional responsibilities as assigned.
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned courses.
• Ability to travel approximately 25%-35% of the time throughout Georgia.

Core Competencies: 

• Excellent oral, written, presentation, and interpersonal communication skills with diverse audiences. 
• Communicate effectively and concisely with stakeholders and leaders about our programs and objectives.
• Strong proficiency in the use of Microsoft Office Suite and/or standard software applications typically used in a corporate office environment; Adobe and Microsoft Suite (Word, PowerPoint, Excel, Outlook) experience required.
• Experience collaborating with stakeholders using OneDrive and SharePoint.
• Create, develop, and update program materials, communications, etc.
• Experience in using tools and applications to effectively and efficiently produce desired results.
• Experience in managing and prioritizing multiple projects and tasks.
• Demonstrate knowledge of adult learning theory and instructional design.
• Experience in proofreading and editing training materials.
• Experience mentoring, coaching and instructing adult learners.
• Ability to demonstrate effective active listening, organizational, planning, critical thinking, and group facilitation skills.
• Must be a team player with the ability to work independently at times and be accountable for results.
• Ability to work effectively at multiple levels of the organization, with multiple project teams and external stakeholders.
• Ability to use logic and reasoning to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Have the capacity to operate within a confidential environment.
• Maintains an exceptionally positive attitude and models this extraordinary behavior always.
• Experience with Learning Management Systems (LMS) such as Meridian, Cornerstone, ANGEL, Blackboard, Moodle.
• Experience with training sessions through webinars using tools such as MS Teams and Skype.
• Builds and maintains positive relationships at all levels of the organization.

Minimum Qualifications:

• High school diploma/GED AND three (3) years of experience providing educational, training or instructional services in functional area;

Or

•  One (1) year of experience required at the lower level Training & Dev Spec 2 (GSP121).

Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience:
 

• Bachelor’s degree in technology, Business, Education or a related field from an accredited college AND three (3) years of experience training in-classroom and virtual learning, along with soft skills courses are preferred
   

Additional Information:

For more detailed information about the Georgia Department Human Services

                   https://dhs.georgia.gov/  

Employment Information
 
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer
 
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-HR@dhs.ga.gov.
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
 
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
 
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
 
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
 
This position is subject to close at any time once a satisfactory applicant pool has been identified.  

Minimum Qualifications:

High school diploma/GED and three (3) years of experience providing educational, training or instructional services in functional area; or one (1) year of experience required at the lower level Training & Dev Spec 2 (GSP121).

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.